AfricaComplaints.com » Telecommunications » Complaint / review: Orange South Africa - Trouble-free experience | #232592

Orange South Africa
Trouble-free experience

Buy something online, get it delivered safely. That is what I want and that is what I got. 2 things that concern me when buying from overseas: delivery and customs. Having UPS deliver was perfect (for me). I had DHL mess up a few int'l deliveries I was hoping for a better experience with a different courier, and UPS delivered on that. I did not have to worry about customs duties/fees, period. Thank you Orange SA for making buying from overseas so simple, that it's virtually little/no different from buying from a local store... Thank You!
A note to future potential buyers (and this is not directed at Orange SA). I could not add an address to my profile, but I entered the address during checkout and it was applied to the order. I had to supply a copy of ID, proof of address (less than 3 mnths), and copy of both sides of credit card (they allow you to block out a group of 4 digits on both sides of the card, if you feel unsafe about sending it). I received my item a week from purchasing. The item (delivery) moves reasonably quick overseas (as expected), and gets "slowed" down when it comes to SA (I expected that too... "local" standards). All in all I would hesitate to do it again.

Date:

Company: Orange South Africa

Country: South Africa   City: Online store

Category: Telecommunications

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