AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Deduct payment without billing? | #229572

Cell C
Deduct payment without billing?

When I signed up with Cell C (on all 5 contracts!!!) I clearly indicated that I wanted my invoices via email. I run a business and it simply works better this way, not to mention saving paper. On a particular number, without fail, I receive the invoice in the post. The emails attaching statements are erratic. Some months I have to physically go to a branch and request these. Others I have to register my dissatisfaction via a tweet. Still others I call the help desk. How difficult can this be? It is now 10 October and while payments have gone off without fail at month end I still have no statements. It is poor business practice to say the least. I have no way of reconciling my payments with my spend. Sort this out. Seriously. Thank you Peter.

Date:

Company: Cell C

Country: South Africa   City: Nationwide

Category: Telecommunications

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