I have been phoning for days now to get a certificate to show that my husband will be a dependent on my medical aid from the 1st of March, and every single day i am put through to countless people! Yesterday I finally felt I had a breakthrough with the last consultant, who said that she believed ...
I have been robbed by Virgin Insurance. We had comprehensive motor insurance with them. When we sold the vehicle, we maintained the household insurance which we were assured covered portable possessions including cellphone cover. When we claimed after /loss of a phone, we were informed that the ...
I'm only a relatively short time with OpenWeb, but I can already tell that their customer service is on the ball and responds quickly, AND, unlike another ISP I have personal experience with, they actually read my requests completely and take intelligent action (as opposed to just moving the ticket ...
Living in a day and age when service, least of all exceptional service is extinct it seems, it is absolutely amazing when you are pleasantly surprised by a customer service experience. This is exactly what happened when I spoke to Thaneshree on Tuesday. She resolved my query efficiently and ...
I joined One Pet in November 2013 and the first payment and administration fee were debited. Since then, no debit order has been raised from my banking account, yet I get an sms to say that my account has been suspended due to non-payment. This occurred in December, January and February. There have ...
Last week i bought the 2 1 data bundles promo. During the day I only used 49MB and after 11pm I used most of my data as I was transferring my files to Dropbox. In the morning when I woke up, my night surfer bundles were untouched and I was only left with 600MB of the daytime bundles. This is ...