Cell C
Bad Reception and Customer Service

Good day, I've logged a request on the 18th of Sep already and still has not received a response back from CellC? I need to cancel my contract urgently as I don't have any reception in my area for cellC. Please see my original email that was sent to customer service:

Good day,

Please note that I won't renew my contract with cellc. I would like to cancel my contract but I need to keep my number 0847129104

Please let me know what I need to do and the cost involved

My details are:
Id Number: 8004085073082
CellNo: 0847129104
Debit Order bank: FNB
Name: Quentin Oosthuizen

Thank you,
Quentin Oosthuizern