Cell C
No service

On 29 July 2013 03:58 PM this message was send to CELLC:

[Email Removed]

"The 24 months have expired. Please call me with a favourable new deal, or else we need to cancel this contract."

I received the following auto reply:
The Reference Number for your request is: (Case Number: 3072903284)

Regards

Setshegi Mothata"

Two and a half months later, CELLC has not cancelled the contract or made any attempted to retain me as a customer. The only reason I can think of is that, the customer is paying 3 times more than supposed too.
But I want the contract cancelled and back dated.

I again send an e-mail message to CELLC on 8 October 2013, again no reply.