AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Poor call centre management | #218280

Mtn
Poor call centre management

Mtn is just so irritating. Their 808 number might as well be closed because its of NO use.

I am a contract subscriber with them and I so wish I should not have upgraded with them. Incorrect billing, incorrect data bundles top-up. Incorrect everything. They are so big they have lost touch with their customers. There is no sense of urgency in that organisation.

Disappointed for years!!!

Date:

Company: Mtn

Country: South Africa   City: MTN call centre

Category: Telecommunications

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