My phone was in September and I called MTN to suspend my line, which was done, I called again the beginning of October and spoke to Patience at the retention dept whom i requested to cancel my contract and the number since I was not interested in keeping both, she told me my request has been ...
It is with my greatest regret being with MTN Service Provider in which I have been with them for over 5years. On the 22nd of November 2013 as per the call reference 106398697, I have called in to enquire about my billing which he failed to assist with my query, he was very rude and talked back with ...
Mtn is just so irritating. Their 808 number might as well be closed because its of NO use. I am a contract subscriber with them and I so wish I should not have upgraded with them. Incorrect billing, incorrect data bundles top-up. Incorrect everything. They are so big they have lost touch with their ...
Hi my name is bongani and my problem is that on the 24/07/13 I was called by a noleen from mtn asking me if I wanted to add an additional line to the contract I had with them. I agreed and on the 26th I was given the cellphone by delivery from the rtt guys after 3 days I realised that my sim card ...
On the 19th of April I called to cancel my one contract to prepaid as I moved to Vodacom, due to poor customer service etc Anyway the next bill came in May and they billed me for the contract again, 27th of May I call again and got informed it was not cancelled and the person I spoke to said I just ...
My 2 contracts end on the 8th of April 2013 so I phone up MTN (cant do it trough a local branch) to inform them I want to cancel my contracts and move the sims over to prepaid when it ends, they then inform me no i have to call in on the 9th they can only do so then and all the airtime on the sims ...