OUR SAMSUNG WAS SENT IN FOR THE 3RDTIME! EVERY TIME I HAVE TO PHONE FOR THE UPDATE, WE VE BEEN SITTING WITHOUT THIS PHONE NOW FOR MORE THAN 2 MONTHS BUT PAYING FOR THE HANDSET EVERY MONTH.
LAST WEEK THEY GOT THE PHONE BACK FROM REPAIR AND IT STILL DIDNT WORK!! THEY HAD TO SEND IT BACK AGAIN!!!
WHY ISNT THERE A SENIOR PERSON AT AUTOPAGE WHO CAN ESCALATE SUCH MATTERS TO THE HIGHEST LEVEL TO GET THIS SORTED OUT!
WE WANT A NEW PHONE THEN
THANK YOU
LOUISE ADCOCK
SAMSUNG 3 CONTRACT CELL": 0828947807
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