AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - BIS service pathetic | #204718

Mtn
BIS service pathetic

I signed a 24 month contract with MTN. Blackberry Torch with R200 airtime, 25 sms and BIS of R59 (Uncapped Internet) all of a sudden MTN decides to change the uncapped BIS services and limit it then claim the customers currently on contract wont be affected. Well ever since this change their Internet service has been awful. Its extremely slow, Get errors when trying to download, Pathetic online streaming and some sites that i can access with my 8ta sim card on MTN i get error 404 Page Not Found. What happened to 24 months unlimited browsing. I took a Blackberry to browse the Internet and download files now i can't do any of that. They breached our agreement and when i'm trying to pull out they will charge me with penalties. I currently use an 8ta sim in the device and it works excellent but still i must pay MTN every month! This is day light exploitation

Date:

Company: Mtn

Country: South Africa   City: Blavberry Internet

Category: Telecommunications

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