AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - CONTRACT NOT CANCELLED AS INSTRUCTED | #203874

Vodacom
CONTRACT NOT CANCELLED AS INSTRUCTED

I RECEIVED A PHONE CALL FOR THE EXTENSION OF THE CONTRACT ON 071 6055870 AND I REQUESTED THE CANCELLATION OF THIS CONTRACT THAT INCLUDE A LAPTOP CONTRACT. I CONTACTED THE SUPPORT CENTRE ON THURSDAY BECAUSE THERE IS CURRENTLY A TABLET ON SPECIAL WHICH I AM INTERESTED IN, ONLY TO HEAR THAT I MUST FIRST FINISH THIS CONTRACT THAT WAS EXTENDED FOR TWO YEARS WITHOUT MY PERMISSION. I TRIED TO VISIT THE LOCAL STORE IN KLERKSDORP MALL AND WAS TOLD THAT THERE IS MORE THAN 100 MARKETING BRANCHES AND THEY CANNOT RESOLVE MY PROBLEM. PLEASE ASSIST ME?

Date:

Company: Vodacom

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

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