AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Useless Repair cente | #202431

Vodacom
Useless Repair cente

I handed my I-phone 5 in at Westgate, after hearing nothing from them for 3 weeks, I was SMS, that my phone will be returned without being repaired, due to the fact that I did not accept there qoute, I received no correspondence from Vodacom on what it will cost to repair my Phone, now they tell me they will return it without repairs, I spoke to I-phone about cracks on the screen of a I phone, I was informed that when it is a hairline crack they will replace the phone, as it is not consider malicious damage, the phone was only 3 days old whwn the screen cracked, also the phone losses signal, and gives massage, no service and has to be rebooted the whole time, we had similar problem with my wife's I phone wich we bought from a I store, and it was replaced for a new Phone, because I got my phone from Vodacom i'm basically the only service you get from Vodacom is dropped calls.

Date:

Company: Vodacom

Country: South Africa   City: Repair center

Category: Telecommunications

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