AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Contract Breach | #191738

Vodacom
Contract Breach

Hello Peter

I have upgraded my cellphone contract with Vodacom in April 2013. there was a special on the Smart Advanced Package with an free IPhone 5. I have signed for 450 anytime minutes, 180 more weekend minutes and 180 more Vodacom to Vodacom anytime minutes.

after the first month I see that Vodacom didn't give me the more Vodacom to Vodacom minutes and to date haven't received them. I have complaint with Vodacom Hillcrest numerous times but nothing happened. they say the special expired by that time me signing the contract and that is how it is.

I unfortunately didn't take a copy of the contract from them (which is my fault)

what must I do???

Date:

Company: Vodacom

Country: South Africa   City: Hillcrest

Category: Telecommunications

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