AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Not getting what I signed up fo | #319509

Vodacom
Not getting what I signed up fo

Vodacom was running a promotion when I upgraded to an Iphone 5.

The package included 250mins, made up as follows:
1) 130 anytime
2) 60 more weekend minutes
3) 60 Vodacom to Vodacom minutes

1 2 have been allocated to my account, but not #3. Needless to say, this is not what I signed up for...

4 calls to the call centre later and I am still nowhere. I have requested a copy of my contract to prove my case, but if this does not get sorted I will approach the magistrates court to repudiate the contract as these terms are not what I agreed to. Vodacom will then just lose another customer and a phone. Both which they don't seem to care about.

Date:

Company: Vodacom

Country: South Africa   City: JHB

Category: Telecommunications

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