AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Deciving people with contract billing | #125797

Vodacom
Deciving people with contract billing

I have a 500 call more vodacom contract. With 180 free weekend minutes. On this Sunday night i was laying in bed and went into my account detail and noticed that the 180 free minutes are still all there but 15 minutes are taken of my week day minutes.
I send a mail. Received a reply this morning asking my security detail. I replied. Nothing...
Then i called the call centre and was informed that the 180 free weekend minutes is only for vodacom to vodacom.
I am really peed-off that they deceive people like this. For the 3 and a half years i have been with vodacom this is the first time this has been told to me. My average bill is over a R1000.00 a month for 24 months.
I expect clarity for what i pay for. I AM VERY VERY UPSET ABOUT THIS!!!
I will NOT renew my next contract with them as i think they are skelm!!!

Date:

Company: Vodacom

Country: South Africa   City: BOKSBURG

Category: Telecommunications

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