AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Overcharged internet bill and mis-information | #181900

Vodacom
Overcharged internet bill and mis-information

I subscribed to the Internet special of Vodacom last month, R99/month for 2GIG day and 2GIG night time. They did ask me about when the bill would be taken off my account, however I did not realise that I was been charged for data as well. My bill is taken off on the 7th of each month.

This was not explained to me very well. I also only earn a low salary so have to watch my budget. My bill that I received this month came to R1, 709.85 which will be about half of my salary. Today I received a further email requesting me to pay this amount by the 22nd.

What is assumed by this is that in between now and then, that I'll get paid another salary! Please help this to be solved, as this amount of money for Internet use per month is crazy!

Date:

Company: Vodacom

Country: South Africa   City: Cellucity Tygervalley

Category: Telecommunications

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