AfricaComplaints.com » Telecommunications » Complaint / review: Neotel - Unjust and illegal billing | #17695

Neotel
Unjust and illegal billing

I cancelled my month to month service with Neotel - I never entered into any contract with them - they say I cannot cancel and need to further stay connected to the service and incur and be liable for further costs cause I still have an outstanding balance on my account.
I have advised them and thier appointed lawyers that this is unjust but they refuse to settle this with me and resolve the issues I had on my account - like poor service and outages and their administration mismanagement that caused the outstanding balance - and refuse to pick up the phone and talk to me about this to settle this

Date:

Company: Neotel

Country: South Africa   City: Head Office

Category: Telecommunications

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