I logged a complaint about Neotel a week ago and technician phoned me and told me that Neotel will be intouch with me to sort out my account. So far no one from Neotel except for the technician has called me...
I am extremely irritated because today I now got an sms:
"From Neotel: The current balance on your Neotel account is R 249.00. This value will be deducted via debit order from your bank account"
Can someone please rectify this??? I demand that Neotel call me instantly to rectify this ASAP!!!
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Email from technician below:
Hi Samuel
Please be advised that no one has contacted me yet regarding the outstanding balance due, which I refuse to pay.
Kind regards
Ryan Johnson
Actions
Consumer Tech [Email Removed] to contacts 2013/04/12
To: [Email Removed]
Good Day
Thank you kindly for the opportunity to let us speak to you from our technical department. The message is sent with regards to the conversation we have had on the date 12 April 2013 at 14:11 for the reference that was promised to be sent to the given mail address
REF: FCR_88083750
Kind regards
Samuel
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