AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CELL C TOOK R3000 WITHOUT PERMISSION | #174331

Cell C
CELL C TOOK R3000 WITHOUT PERMISSION

IN THE END OF JUNE 2013 A CONSULTANT FROM CELL C CONTACTED ME ABOUT A PROMO DATA DEAL OF 20GIGS PER MONTH AT R189 A MONTH. I AGREED AND HE SAID THE ONLY OTHER CHARGE IS PRO RATA AND I AGREED TO THIS. ON THE 1/8/2013 I WAS BILLED R3328.30 FROM MY ACCOUNT PLUS R189 AND PRO RATA IN JULY 2013. UPON CONTACTING A CONSULTANT BY THE NAME OF MPHO I WAS TOLD THAT THE PREVIOUS CONSULTANT LINKED MY ACCOUNT TO ANOTHER PROMOTION SO THEREFORE I WAS CHARGED IN THIS MANNER, I HAD NOT AGREED TO A ONCE-OFF PAYMENT TO BE DONE. I WANT MY MONEY REFUNDED INTO MY BANK ACCOUNT AND NOT MY CELL C ACCOUNT!!! THIS IS JUST ANOTHER WAY OF CONNING PEOPLE BECAUSE THIS IS NOT THIS 1ST TIME I HEARD ABOUT THIS, THIS IS JUST PATHETIC FOR CELL C TO GO TO THIS LENGTH TO TAKE MONEY FROM ITS CUSTOMERS. AFTER SPEAKING TO MPHO I DID NOT RECIEVE ANY FEEDBACK WHATSOEVER BUT WHEN CELL C WANTS TO SELL YOU SOMETHING THEY WILL CALL CONTINUOUSLY!!! FURIOUS

Date:

Company: Cell C

Country: South Africa   City: Durbnan

Category: Telecommunications

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