AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN charging me for cancelled contract | #173836

Mtn
MTN charging me for cancelled contract

I tried to take out a MTN contract. The MTN dealer made me fill in the forms and said she would get back to me. After 3 weeks the dealer called to say that my contract was approved.By then i had already bought another phone thinking that the dealer had not processed my contract. When the dealer called me I asked her to cancel it because i was not happy with their service. She said that was fine and the contract will now be cancelled. I did NOT take delivery of the phone or the sim card yet i am being charged for it. Now my sim is still on cell c but cannot recieve any calls from anyone on the MTN network. MTN has messed up the porting as well. Please reverse this payment.

Date:

Company: Mtn

Country: South Africa   City: Fourways

Category: Telecommunications

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