AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Internet Down | #159049

Vodacom
Internet Down

I have had 3G for the Last 7 Years with Vodacom.

Since October Last Year, Vodacom's HSDPA Internet has become slower than Dial Up. What going on Vodacom?

i have all 5 Bars of reception at my Office in Blue and Internet is Slow!! A "Technician" Came round from Vodacom to "test" my speeds, Instead, that was a pathetic Excuse for a Technician, she didn't Even know what she was looking for. i had to show her the Slow Speeds and that to load up [URL Removed] would take more than 40 Seconds.

Since then, i get the Occassional Phone Call or sms from Vodacom to Say that they are aware of my problem and are working on a Solution. Soon it will be a year, and still nothing has been done. Yet Vodacom, Continues to Debit my Account. Great, take my Money, but will i get any Internet at all???

Tonight, the Internet is Extra Slow, a Special Gift from Vodacom to its "Valued Customers"

PING - 1017
Download Speed - 0.02 MBps
Upload Speed - 0.017 MBps

I am on a 3G Contract with Vodacom, but i am not even getting 3G!!!

My 3G Contract ends with Vodacom in August 2013 - Lost another Customer.

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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