AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom give wrong info on TransUnion!!! | #156338

Vodacom
Vodacom give wrong info on TransUnion!!!

Vodacom deducted more then they where suppose to!!!
I went to my Bank and asked them to pull the money back and so they did.
I went to Customer Care at Menlyn Shopping Mall to discuss the matter.
We looked into the matter and realised that it was correct from them.
I will admit it that i was wrong here.
But they cancelled my Debit order with out notifying me.
I was under the impression that i am paying my Vodacom Bill.
Meantime i`m not paying the bill, so on Trans Union it shows that i`m in arrears.
If they didn`t cancelled my Debit order it wouldn`t have happened.
So if this happens to you Note that your Debit will be Cancelled with out Notifying you.

Date:

Company: Vodacom

Country: South Africa   City: Customar Care Menlyn

Category: Telecommunications

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