AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Almost 2 months later and still no upgrade | #153518

Vodacom
Almost 2 months later and still no upgrade

Vodacom called ME to offer me an upgrade package on 21 May. Delivery failed cause they took down the wrong address. Rearrange deliviery a week later - and I still havent received the phone!! Finally went to a vodashop today (Cresta), where Martin was very helpful in assisting me, but after an hour in the shop - no one is still able to cancel initial upgrade so I can upgrade at the store. It's 6 weeks since I wanted to upgrade. It can't be ok that I still haven't???

Date:

Company: Vodacom

Country: South Africa   City: National

Category: Telecommunications

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