I last had dealings with this organisation in 2008. I sent a request to them to cancel my contract and debit order with them. It was cancelled, then mysteriously last year, July 2012, over a period of 3 months, they started debiting my account again. If I had not queried by bank statement in October, they would have continued to do so. They managed to take 2700 more or less from my account. I have been battling since last year October to get them to refund my money. First I dealt with Elma, then she said it had been captured and sent for urgent payment. I called on the 10th January, 2013 and 21 January they have been giving me the same story, two different people. I'm thinking of laying criminal charges against them for. If they are hoping that this is going to go away, they are sorely mistaken.
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