AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - TRYING TO CANCEL MY SERVICE TO NO AVAIL | #146423

Telkom
TRYING TO CANCEL MY SERVICE TO NO AVAIL

Since February I experienced problems with my Telkom line, I reported this problem and it was only instated early April 2013 this year. IT was wiorking for a week when my service was suspended due to Telkom that allocated 2 accounts to my one number and I made a payment on the advice of Telkom to the wrong account number (ADSL).

since then I decided that Telkom is so confused that it would be best to cancel my service. I have tried since April to cancel my account to no avail, either the 10210 call centre number terminate my call or I stay on the line for a long time without being assisted to cancel my line.

This is rediculous to say the least.

This morning I spent 2 hours wasting my time and numerous calls to resolve the matter to absolute no avail!!!

TELKOIM is a disgrace to say the least

The telephone number is dispute is 0113947787

my contact detail is 0845678535 or email [Email Removed]

Date:

Company: Telkom

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

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