Mtn
MTN ignoring client

Dear MTN - no response received to date! Network Coverage is not taking responsibility and each time I calldespite following reference numbers, they want to know what is wrong: 3575016, 99520319, 0054529.

Hello blujay,

Thank you for your post,

I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved.

The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.

Alternatively you can also contact them on number 083 900 1212 toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.

Thank you
Wenzile Masina
REQ:2088834