AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Rude and Unhelpfull staff At vodacom | #130608

Vodacom
Rude and Unhelpfull staff At vodacom

I upgraded to a new phone. After 5 days, the phone just started going off by itself. It was faulty. I returned it, i was supposed to get a new phone. Kelly was very rude and said i cant get a new phone, and sent it away for repairs. It came back showing no fault. I t was still faulty.
I took it to another branch. Same story. No new phone, was sent away again and came back showing no fault.
I am now sitting without a phone, and am paying for something i dont have. Nobody wants to help me, and they are rude...

Date:

Company: Vodacom

Country: South Africa   City: The bridge, William Moffett

Category: Telecommunications

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