AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Bad Customer Service | #235499

Vodacom
Bad Customer Service

Bought new phone from Vodacom, which was faulty. Sent the phone back within 7 days of purchasing it. No one called to inform me the phone was in their care. I had to go to my local branch to find out why there was a delay and after an hour of trying to get through to Lakeside they found out that the phone was. Not only have i lost all my data, the lack of having a smart phone is hurting my business. And when I called Lakeside to inquire when I will be getting my phone. Roxxie's Manager some how implied this was all my fault, was not helpful & rude.

Date:

Company: Vodacom

Country: South Africa   City: Lakeside

Category: Telecommunications

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