AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Another mobile network | #114223

Mtn
Another mobile network

So, what do you do when you buy someone a data bundle but accidentally put it on the wrong phone? Well, according to the MTN web site, the recipient simply transfers it using *141*3# and following the prompts. But it doesn't work. No matter how many times you try or how much airtime you load, there's never enough airtime to effect the transfer. Phoning the customer service number (173) elicits the following reply: you can't transfer data from one number to another. End of story so just write off the money spent on that data. Yet another way for South African mobile networks to our hard-earned cash.

Date:

Company: Mtn

Country: South Africa   City: Johannesburg

Category: Telecommunications

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