As per my previous complaint regarding your incapability to test optic fiber cables, there has been absolutely no feedback!
I have had three call outs for faulty Telkom lines since my last complaint and it has taken at least two weeks per fault to solve as I constantly have to first call out my switch board people to check the lines (To make sure it is a telkom problem) and then call Telkom (even though we all know that the fault is on the Telkom line)
What is now happening is that the private switchboard companies are conveniently doing Telkoms' work by coming out to test the lines for them!!! This is so wrong!!!
Please see your escalation reference number, ARS 223857 issued on my last complaint and please do something about the problem!
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