AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Pre paid voucher used and Vodacom will NOT Assist | #112535

Vodacom
Pre paid voucher used and Vodacom will NOT Assist

MY HUSBAND BOUGHT ME A R29 VOUCHER I TRIED IT AND FOUND THAT IT WAS USED. SO I CALLED THE CUSTOMER SERVICE DEPT AND THEY CONFIRMED IT HAS BEEN USED WITH THE SERIAL NUMBER AND I SHOULD TAKE IT BACK TO THE DEALER WHERE I BOUGHT IT AND WHEN I TOOK IT BACK THEY REFUSED TO TAKE THE VOUCHER BACK AND SAID I MUST CALL VODACOM SO EVERYONE PASSES THE BUCK AND THE CONSUMER SITS WITH THE PROBLEM... WHAT THE DOES VODACOM WANT ME TO DO???

Date:

Company: Vodacom

Country: South Africa   City: CUSTOMER SERVICE

Category: Telecommunications

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