1) Where is the response to the initial inquiry
*Thanks for your email! *
We are looking into your query and one of our consultants will contact you
within 24 hours.
*Your reference number is: 0085~5FVF.*
*Remember - This is an auto response so please don? t reply. *
*Chat to you soon! *
This was clearly an attempt to contact you to resolve the query over a year ago but you cannot or will not show the logged response to this. It shows negligence on behalf of Vodacom on the procedures as would be expected from a listed company, and has thus caused all the following action and legal action from your side.
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