My problems started 2 Nov with my vodacom online profile (ref #0089~9WTJ), could not log in, eventually it was fixed and i could log in again and i followed the steps/instructions i was given to link another number to my profile. Nov 11 (ref # 003F~FU7A) and i'm back to square one!!
Nov 26 Ref # 0055~5JMG
Nov 27 Our records reflect that the query has been logged with the Value Added Services Division. Your reference number is A6-0P2C-IE22Q.
Nov 29 Your query is still pending with the Value Added Services Division and they will contact you with feedback upon resolution.
Nov 30 Please note that your request is currently still under investigation with our Admin Division.
Silence...
Dec 9 Thanks for your email!
We are looking into your query and one of our consultants will contact you within 24 hours.
Your reference number is: 006M~MRWY.
Seriously considering moving my account to another service provider!
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