Morkels
Debit order not loaded by them is a customer fault

I OPEN THE ACCOUNT AND THE SHOP AND FURNISHED THEM WITH MY BANKING DETAILS, COME MONTHEND THEY NEVER LOAD THE DEBIT ORDER, NOW AM BEING CHARGED INTEREST THEY TELLING ME I SHOULD HAVE MONITORED THE DEBIT ORDER IF IT WENT THROUGH OR NOT. THEY ARE THE ONE WHO SUGGESTED THE DEBIT ORDER, I HAD SUGGESTED TPO COME PAY IN THE SHOP. I DONT SEE WHY I SHOULD BE PENALISED FOR THEIR STUPID MISTAKE. THIS IS VERY WRONG AND UNACEPTABLE. AM ANGRY AND DISGUSTED WITH THIS. NOW AM BEING CHARGED FOR AREAS WHREAS THERE WAS NEVER A TIME WHERE MY BANK NEVER HAD NO MONEY!!!