We had an account for a plasma TV to pay R559.25 per debit order per month for 3 years. Our contract was signed that the last payment will be February 2013.
African bank did not load our debit order for January 2013 without any notification, thus the debit order in January did not go off from our bank account. Furniture City gave us a call and ask why the account was not paid, my husband did explain to them that it must be paid, cause we are on a debit order, and they replied that is was not loaded for January. Because of their mistake we had to pay interest of R955.44
We Only still had to pay for Jan and Feb with a total of R 1118.50
20130131 NAEDO OPSPR DTORD FURNI /70190062321701 -759.25 (Debit Order)
20130228 NAEDO OPSPR DTORD FURNI /70190062321701 -759.25 (Debit Order)
20130402 NAEDO OPSPR DTORD FURNI /70190062321701 -200 (Debit order)
20130406 INETBNK BETAAL DT ABSA BANK Furniture City -355.44 (We had to pay this yourself)
Total of 2073.94
This morning Furniteure City requested that we need to pay anothet R100
This is unacceptable.
0 comments