AfricaComplaints.com » Shops, Products, Services » Complaint / review: Edcon - Waiting to get account FICA d for 2 months! | #194754

Edcon
Waiting to get account FICA'd for 2 months!

I went to the CNA fourways mall to purchase. Only to be told that my dual card was blocked coz it hadnt been FICAd. So i duly handed over the forms required to them to have it done (ID, account statement for residential proof). A lady named Margy faxed them off to HQ. i returned a week later, only to be told that HQ hadnt received the forms. So we WINscanned them to HQ again, and called the call centre for an hour!
I returned the next week and the same situation had occured.
I elevated the complaint to management and 2 months on my card still doesnt work!!

Please assist! Its freakin frustrating! Incompetence!!

Date:

Company: Edcon

Country: South Africa   City: Fourways

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google