AfricaComplaints.com » Shops, Products, Services » Complaint / review: Clicks - Club Card is a waste of time and money | #173663

Clicks
Club Card is a waste of time and money

This week I received 2 vouchers and yesterday I presented them at your store in Farrarmere in Benoni for copayment of goods. The one voucher was accepted and the other was not because the card number differs.

I was told the store would not accept it as I had to contact the customer call centre and sort myself.

Why do you send vouchers for loyalty programme you cannot use? I used to give the vouchers to my mom as she is a pensioner to subsidise her purchases and she also has been turned away because the card number does not match her card.

I think your policy of card number that needs to match the card is a load of. Why can't give my vouchers for someone else to use.

Your prices are not competitive as the Pic a Pay is cheaper on many product and from today I will not use your shop for any purchases.

Date:

Company: Clicks

Country: South Africa   City: Farrarmere

Category: Shops, Products, Services

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