AfricaComplaints.com » Shops, Products, Services » Complaint / review: Clicks - Clicks Voucher/Cash Redemption Policy | #204131

Clicks
Clicks Voucher/Cash Redemption Policy

I went to buy with my Clicks cash vouchers at the Greenstone Clicks on Saturday. I did not have my clicks card on me however I had my South African id book with me which I thought would be sufficient proof needed to redeem the vouchers.

I was told I was unable to buy with the vouchers unless I produce my clicks card. I then asked the supervisor what the card was needed for if I had my id with me and she said "those are the rules". So she could not justify why they customers are required to produce the clicks card.

I really and truly find this to be completely illogical and a great waste of time that I must still produce my clicks card when in fact the voucher/s has/ve my clicks number and my full names as they appear on my id so logic would say that the id would be sufficient.

I tore up the vouchers in from of the supervisor and guess what, I WILL NOT BE BUYING AT ANY CLICKS ANYMORE. These rules/procedures that are put in place for the sake of being there are actaully doing more harm than good to us as customers and inconveniencing us a great deal.

One less customer and possibly a serious chain reaction form hereon as word of mouth spreads like a wild fire

Robert

Date:

Company: Clicks

Country: South Africa   City: Greenstone, Johannesburg

Category: Shops, Products, Services

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