AfricaComplaints.com » Security » Complaint / review: Altech Netstar - Call not answered for 2 weeks! | #285032

Altech Netstar
Call not answered for 2 weeks!

I have been trying to reach customer service every alternate day for over 2 weeks however, upon selecting the customer service option, I am always just put on hold. I hold for up to 10 minutes & eventually hang up because it is so frustrating! I urgently need to give through my new credit card details as my debit order has not gone out this month as a result of my receiving a new card from the bank. I cannot get through neither has anybody from Netstar contacted me in this regard. This is really poor service in my opinion & will have to seriously consider upon expiry of my contract whether to continue using your services. I am really very disappointed.

Date:

Company: Altech Netstar

Country: South Africa   City: Midrand Head Office

Category: Security

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google