Completely disguted, looking forward to closing this contract and take my business else where. Even management is so useless beyond belief its shocking. Next step is consumer watch, the media, internet, etc... i dont expect you to call me to resolve this issue. i have had it and i am. ...
I am furious - I signed a limit om my sons account for R300. VODACOM did not implement this leading to an account of R15000! I agreed to pay off the account and did even though on 2 occassions vodacom stopped my services even with agreement in place! Now I cannot get 2 upgrades which are due more ...
After being shafted with a huge bill a month after upgrading my phone contract for another 2 years & taking up a Blackberry Z10 in May 2013, despite clear evidence that data was not activated, & as per the telephone call recordings the Autopage Call Centre Agent ignorantly misled me that ...
On the 16th Dec 2013, I called Vodacom to cancel my contract (which was already due for an upgrade), my reasons being that Cell C were the cheapest on the market, offering the Galaxy S4 @ R369 with a 1gig data, 100 Airtime and 100 SMS, V/s Vodacom's deal of R389 with 200MG, 75 Airtime and 200 Sms. ...
In May 2013, I completed a form and sent it to Autopage asking them to cap my cellphone contract on R500 excluding Vat. To my surprise, yesterday I was sent an sms by autopage stating that my services are suspended due to an outstanding of R2312.14 of unbilled usage. This came as a shock mostly ...
On the 27 Dec 2013 I went to upgrade one of our 3 contract phones. I am a Autopage customer for almost 10 years. I have never had such drama as I have in the last past 2 weeks. I requested a twin/duplicate SIM for my new handset. On the 30th I got an SMS notifying me that my SIM was active. By the ...