GHD
STILL AWAITING FEEDBACK FOR BROKEN GHD

I BOUGHT A GHD STRAIGHTNER FROM A REPUTABLE DEALER LAST YEAR APRIL, IT STOPPED WORKING THIS YEAR, AS PER THE BOX YOU HAVE A 2 YEAR GUARANTEE ON GHD, I CALLED THE NUMBER ON THE BOX, SPOKE TO A LADY WHO SAID I SHOUD EMAIL PROOF OF PAYMENTS AND SLIP I HAVE DONE SO, ITS HAS BEEN A MONTH OR 3 AND STILL NO FEEDBACK, EMAILED HER, NO RESPONSE.THIS IS WHAT YOU CALL PATHETIC SERVICE, YOU GUYS ARE SO FAMOUS FOR YOUR BRAND BUT SMALL THINGS LIKE THIS MAKES YOUR COMPANY FALL EASILY.JUS TELL ME IF YOU GUYS ARE GOING TO REPLACE OR REPAIR THIS IS REALLY NOT FAIR TO US AS CONSUMERS, I HAVE A GUARANTEE AND EXPECT A GUARANTEE.