AfricaComplaints.com » Health & Medicine » Complaint / review: Seaside Accommodation - SEASIDEACCOMMODATIONcc atdolphin beach is horrible | #75407

Seaside Accommodation
SEASIDEACCOMMODATIONcc atdolphin beach is horrible

Sea side accommodation CC at Dolphin Beach is one of our most horrible experiences of hospitality ever, I am a frequent travel and I have never come across so unreasonable attitude of agents towards their clients.
I was booked for 3 nights at their apartment starting 29th March 2013 and had to leave the apartment the next day on Saturday 30th march 2013.
On 30th March morning there was no water in apartment 302 and when we tried to call upon these guys we were advised that they don't even have a office around neither any representative to take our complain.
When we tried to call them on both landline and cell phone they went unanswered till mid day, when the agent picked up and said the pipe line is busted and he can't do anything about it, municipality might repair it and its not in his control, since we were on a holiday we called him back in the evening and rudely he told us over phone that he is not in control of the situation and he is not even aware of what is the situation and advised us to look for alternative accommodation and he will refund our money back, after 2 hours when I called him that I have found an accommodation and paid, he refused on returning the money

Date:

Company: Seaside Accommodation

Country: South Africa   City: Cape town

Category: Health & Medicine

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