Pharos Medical Plan
Bad Service

Sent email Friday 25 October @ 07h30 to [Email Removed] requesting my 2013 tax certificate - Received no response from Pharos...

Re-sent email Monday 28 October @ 09h35 to [Email Removed] requesting my 2013 tax certificate - Received no response from Pharos...

Phoned Pharos customer line (0860 742767) between 08h00 and 09h00 on Tuesday 29 October and requested my tax certificate from a consultant. I was told I would receive the certificate by 10h00 the same day - Received no response from Pharos...

Send email again Wednesday 30 October @ 06h51 to [Email Removed] requesting my 2013 tax certificate - Received no response from Pharos...

Pathetic doesn't describe this service...