AfricaComplaints.com » Electronics and household app. » Complaint / review: Apple South Africa - Bad service experience | #166775

Apple South Africa
Bad service experience

Hi

KIndly be advice that am not happy at all with iphone consultants from FOURWAYS, i know it might be only 3 involve but that made feel really disgusted by iphone brand at large. Bought a new i phone from vodacom but didnt register it for all their stupid admin and didnt rica the some day in Sandton, since well i leave around i decide to go Fourways on Tuesday afternoon to do all those things. Spoke to a guy called Matthew [ white guy, had to explaine cause there is a black Matthew as well] who registered my phone for all itune and those things. After all that iv asked if they can help with RICA, he said yes if only i have dociments like..PROOF OF RESIDENCE, ID AND SIN CARD, i had all those. He made a copy and tole me all will be fine within an hour to 24 hours.

After enough wait and 24 hours down the drain, my stupid iphone still not working, called vodacom to check about the sin..to my shocking surprise i was told its not yet RICA.i called iphone store Fourways to enquire and spoke to TEBOGO i got a shock of my life that they dont RICA.Am so mad for days and want nothing to do with iphone cause if one struggle with such simple things, future with them isnt so bright at all.

Date:

Company: Apple South Africa

Country: South Africa   City: Fourways mall

Category: Electronics and household app.

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