AfricaComplaints.com » Cars & Transport » Complaint / review: First Car Rental - FUEL DEPOSIT NOT RETURNED AFTER 5 DAYS!!! | #91202

First Car Rental
FUEL DEPOSIT NOT RETURNED AFTER 5 DAYS!!!

It takes 20min for the fuel deposit to be taken OUT OF my account, but when it comes to it being paid BACK INTO my account, after i have given the vehicle back with a full tank of petrol, it takes longer than 5 days to receive the deposit back (and still waiting)!!! I have made 3 phone calls in connection with this and was promised it will be paid back yesterday morning, and yet I wait. Not impressed! Surely it is a simple transfer??? They are so quick to take it out, yet so inefficient at putting back what is owed to me... Won't be using them again in a hurry.

Date:

Company: First Car Rental

Country: South Africa   City: Pinetown

Category: Cars & Transport

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