ON THE 1ST OF JULY, I RENTED A VEHICLE FROM AVIS AND PAID R 750.00 DEPOSIT UPFRONT, THIS DEPOSIT WAS TO COVER THE FUEL IF I GAVE BACK THE VEHICLE WITHOUT FILLING UP THE TANK UPON HANDING THE VEHILCE BACK, THE VEHICLE WAS RETURNED TO THEM ON THE 9TH OF JULY, I ENSURED THE VEHICLE WAS WASHED AND HAD A TANK FULL OF PETROL ON THE DAY, I DO HAVE THE RECEIPTS AS PROOF OF THE VEHICLE WAS WASHED AND FILLED UP, WHEN I HANDED BACK THE VEHICLE IT WAS IN THE SAME CONDITION AS I RECEIVED IT AND THEY LEFT, WITHOUT CONSULTING ME ABOUT MY DEPOSIT TO BE REFUNDED THEY LEFT, I PHONED THE BRANCH ON MONDAY 15-07-2013 AND ASKED ABOUT MY DEPOSIT AND I WAS TOLD THAT IT WILL REFELCT IN MY ACCOUNT ON TEUSDAY, BUT NOTHING, I PHONED ON THURSDAY AND AGAIN I WAS TOLD THE MONEY WILL REFLECT IN MY ACCOUNT THE FOLLOWING DAY, THE 19TH ON FRIDAY I PHONED AGAIN AND I THEN SPOKE TO HEAD OFFICE (DUDU) AND THEN I WAS TOLD THAT THEY DID NOT RECEIVE MY DOCUMENTS TO PROCESS ANYTHING, THEN SHE SAID SHE WILL DO THE TRANSFER IMMEDIATLY, IT'S NOW MONDAY THE 22ND OF JULY, I PHONED THIS MORNING AND WHEN I ENQUIRED ABOUT MY MONEY I AGAIN WAS TOLD THAT THEY ARE PROCESSING MY PAYMENT AND WHEN I ASKED THE LADYS NAME SHE DROPPED THE
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