At 15:49 I received a call from your driver, asking me to explain the direction towards my house. I did so, giving very clear directions. Long after 17:00 they arrived and the driver was extremely rude, telling me to stop playing games and I must answer my phone whenever they call. My phone was constantly with me and constantly on and they never phoned after the initial phone call. I do not appreciate the rudeness of your driver and will not be using your courier service again.
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