Complaint / review / scam report
Poor customer Service

I recently went to the above mentioned Nandos Branch.Half way through my meal i noticed their was a hair in my food and requested the Manger, after 5 min the Manger arrives and i advise him there is a hair in my food . He then takes the plate and in a very sarcastic tone says " i will check in the Kitchen ". . The manger comes back and says its non of his staff members hair as they all have hair nets on( in a very rude and unprofessional way). He then sarcastically suggested he will replace the 1/4 meal .I then refused as i was not to happy with the way he spoke to me .

I told the Manger i will complain on Hello Petter and he said "sure go ahead"

I have Nandos almost every second day and if this is the service you give your customers then its time for me go somewhere els
Author: imrank

Offender: Nandos

Country: South Africa   Region: All Country   City: Grand West

Category: Cafes, Bars, Restaurants


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