I have a Nedbank Personal loan that I diligently pay on a monthly basis. I have however receveid a letter for two consecutive months stating that I have not paid, threatening with Legal action etc.
After receiving the 1st letter I contacted the call centre and was assured that this was an error and they apologised for this. Now another letter.
I work in financial services myself and I do not appreciate correspondence stating that I have failed to honor my obligations when this is in NO WAY accourate.
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