Kindly be advised that on 05 February 2013, My policy was reinstated, with a contract stating that I will be contributing a premium of R955.02, effective on 25/03/2013, this was a voice log sale. On the above-mentioned date your Sales/Retentions consultant resold the policy to me and I even confirmed to him that I will not pay a premium of more than R1000, for a 2008 VW polo, and he said to me if they fix my premium to R950, will I accept the policy and I agreed on that. The premium was surely debited on 25 February 2013, but now I received a new policy schedule confirming that my premium has increased to R1, 029.18, without communication with me regarding that increase. Vehicle value decreases every day, but on your side premiums increase due to review. I feel like I was mislead and also something inferior is happening in your offices. I will not accept that premium as it wasn't an agreement with me, if you guys don't look into this matter, I will have to reverse the debit order occurred on 25 February and then I will shop around for a new insurer. I am only giving you guys 8 hours to resolve this matter.
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