In Dec `2012 I became aware that fraudlant purchases was made on my account at stores and places I have never been to in my life. I forwarded all the necessary documents as requested by RCS`s dept. I was told that a "Rukeya" is handling the investigation but getting hold of her seems impossible even though I was told on many occasions that she will come back to me. I continue paying my account as per normal as advised by them.
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